FAQS
- What time is check in and check out?
12:00 p.m.
- Can I leave the room late?
No.
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, when you made the booking.
- Do the rooms have a balcony or terrace? Can I reserve one?
Yes.
- Are there non-smoking rooms?
Smoking is not permitted in any part of the hotel.
- How many storeys does the building have? Is there a lift?
There are 6 floors. Yes, there is a lift (elevator).
- Is there air conditioning in the rooms? Does it work all year round?
Yes, and heating between October and April.
- Is your hotel adapted for the handicapped?
Yes.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
There is a public car park, 50 m. from hotel. It costs 22 € (2009)
- Does the hotel have an Internet or e-mail terminal for guests?
Yes.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes. We will lend you the cables free of charge.
- Do you have a quiet, romantic room? How can I reserve it?
Yes. You can request about terrace room.
- What languages are spoken in Reception?
English, Spanish, Catalan, French, Italian.
- Where may I rent a car?
From the hotel.
- How far away are the Ramblas?
50m.
- How far away is the Passeig de Gràcia?
150m.
- How much does a taxi from the airport cost? How long does it take?
It costs around 35 €. It takes approximately 25 minutes.
- In what kind of a neighbourhood are you?
Ciutat Vella, El Raval. It is the most popular and central district of Barcelona both in terms of its atmosphere and the large quantity and variety of shops.
- I am travelling to attend a trade fair at the Fira de Barcelona: will it be easy to reach from your hotel?
Yes, by metro.
